SOFTSKILLS DEVELOPMENT

Soft Skills Development – Professional Training Series

1. Effective Communication at the Workplace

Duration: 2 Days

Enhance verbal, non-verbal, and written communication to improve teamwork, reduce conflict, and boost productivity.

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2. Emotional Intelligence (EQ) for Professionals

Duration: 2 Days

Develop emotional awareness, self-regulation, empathy, and interpersonal effectiveness for improved workplace relationships.

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3. Time Management & Personal Productivity

Duration: 2 Days

Learn to plan, prioritize, and focus on high-value tasks using proven productivity systems and digital tools.

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4. Critical Thinking & Problem Solving Skills

Duration: 2 Days

Train teams to approach challenges logically, make better decisions, and contribute innovative solutions.

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5. Professional Business Writing & Email Etiquette

Duration: 2 Days

Master the art of writing clear, concise, and impactful emails, reports, and business documents.

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6. Presentation Skills & Public Speaking

Duration: 2 Days

Learn how to present ideas confidently, structure presentations, and engage both technical and non-technical audiences.

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7. Conflict Resolution & Workplace Diplomacy

Duration: 2 Days

Equip employees with skills to manage disagreements constructively and maintain professional relationships.

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8. Leadership & Team Dynamics for New Supervisors

Duration: 3 Days

Build leadership confidence with tools for delegation, motivation, coaching, and managing team behavior.

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9. Customer Service Excellence & Complaint Handling

Duration: 2 Days

Deliver memorable customer experiences and manage complaints with professionalism, empathy, and resilience.

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