Business Process Improvement – Professional Training Series
1. Lean Management Essentials
Duration: 2 Days
Learn to identify and eliminate waste, streamline processes, and apply lean tools like 5S, Kaizen, and Value Stream Mapping.
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Duration: 2 Days
Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Pareto Analysis to solve recurring process issues.
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Duration: 2 Days
Train teams to document, map, and improve current processes using SIPOC, swimlane diagrams, and SOP redesign.
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Duration: 3 Days
Understand the DMAIC methodology and basic statistical tools to measure, analyze, and improve process outcomes.
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Duration: 2 Days
Create digital SOPs and automate simple workflows using no-code tools like Google Apps Script, ChatGPT, and Zapier.
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Duration: 2 Days
Learn to set, monitor, and report on key performance indicators (KPIs) across functions using Excel and dashboard tools.
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Duration: 2 Days
Instill quality culture at ground level with practical TQM principles, visual controls, and team accountability systems.
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Duration: 2 Days
Equip managers and team leads with strategies to lead change initiatives, reduce resistance, and build buy-in.
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Duration: 2 Days
Hands-on exposure to essential tools like PDCA, flowcharts, cause-effect matrices, and standard work templates.
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